Monthly Archives: December 2010

Nothing can affect your business more…

Nothing can affect your business more than a good (or bad) customer experience. Think back on places you’ve been that you told your friends about. Chances are that you either had something MAGICAL happen, or something HORRIBLE happen. Either way … Continue reading

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Saying Goodbye to a Customer

We work so hard to get new customers, but what about the ones who have to leave?  Larry Streeter has some interesting thoughts on the Service Untitled Blog What do you think? Do we do enough for those who leave … Continue reading

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