A Solution For Better Service?

Maria Palma on Her Blog talks about a possible solution to better service. Would a reward system work in most businesses?

I commented that Macy’s had an interesting reward policy, in that they had staff members write their names on the bottom of the receipt, so you could go to a website and rate their service. The trouble was most of the staffers scribbled their name so illegibly, I couldn’t have raved about them if I wanted to.

What’s your take?
Rob Wallis works with entrepreneurs who want to become known in their community and in the world. Contact him at The Wallis Group


About Robert B. Wallis

Robert B. Wallis is an author and consultant who helps business owners increase sales by looking at their business through the eyes of their customers.
This entry was posted in Marketing, Success. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s