A Solution For Better Service?

Maria Palma on Her Blog talks about a possible solution to better service. Would a reward system work in most businesses?

I commented that Macy’s had an interesting reward policy, in that they had staff members write their names on the bottom of the receipt, so you could go to a website and rate their service. The trouble was most of the staffers scribbled their name so illegibly, I couldn’t have raved about them if I wanted to.

What’s your take?
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Rob Wallis works with entrepreneurs who want to become known in their community and in the world. Contact him at The Wallis Group

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About Robert B. Wallis

Robert B. Wallis is an author and consultant who helps business owners increase sales by looking at their business through the eyes of their customers.
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